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Common Auto Body Repair FAQs

At Edmonton Auto Body Shop, we understand that navigating the world of auto body repairs can feel overwhelming. That’s why we’ve compiled answers to the most common questions our customers have. Whether you’re dealing with collision damage, dents, or paint issues, this guide will help clarify what to expect and how we can assist you.

A: The time needed for repairs depends on the severity of the damage. Minor repairs, such as fixing small scratches or dents, typically take 1-3 days. More extensive repairs, such as frame straightening or panel replacements, can take up to a few weeks. After assessing your vehicle, we’ll provide you with a detailed repair timeline so you can plan accordingly.

A: Yes! We use advanced computerized color-matching technology to ensure your car’s repaired areas blend seamlessly with the original paint. Our skilled technicians work meticulously to make the repair virtually undetectable.

A: PDR is a technique used to remove minor dents without disturbing your car’s original paint finish. It’s ideal for small dings, hail damage, or other superficial dents that haven’t damaged the paint. If your vehicle qualifies for PDR, it’s often faster and more cost-effective than traditional methods.

A: Absolutely. We work with all major insurance providers and handle the claims process for you. Our team communicates directly with your insurer to ensure the necessary approvals are obtained, making the experience as hassle-free as possible.

A: Yes, we offer free, no-obligation estimates for all our services. You can bring your vehicle to our Edmonton location, and our technicians will thoroughly inspect the damage and provide a detailed estimate. Alternatively, you can request an online estimate by submitting photos and details about your vehicle’s condition.

A: Yes, we provide courtesy vehicles to ensure you’re not left without transportation while your car is in the shop. Our goal is to minimize disruptions to your daily routine.

A: We service all makes and models, including domestic vehicles, imported cars, luxury brands, and commercial fleets. No matter what you drive, our experienced technicians are equipped to handle the job.

A: Yes, we provide reliable towing services to transport your vehicle to our shop if it’s not drivable after an accident. Contact us to arrange for towing assistance.

A: After ensuring everyone’s safety, document the scene by taking photos of the damage and exchanging information with other drivers. Contact your insurance provider to start the claims process, then bring your vehicle to our shop for a damage assessment and repair estimate.

A: Yes, we stand behind our work with a lifetime warranty on all repairs. This ensures that if any issues arise related to our workmanship, we’ll address them promptly and at no additional cost to you.

A: Our technicians conduct a comprehensive inspection after every repair to ensure your vehicle meets safety and performance standards. You’ll leave our shop with the confidence that your car is road-ready.

A: If our technicians discover hidden damage while working on your vehicle, we’ll immediately notify you and your insurance company. We’ll explain the situation, update the repair estimate, and proceed only after obtaining approval.

A: OEM (Original Equipment Manufacturer) parts are made by your vehicle’s manufacturer and designed to fit your car perfectly. We prioritize using OEM parts whenever possible to ensure the highest quality and durability.

A: After a repair, it’s essential to care for your car’s paint properly. Avoid washing it for the first two weeks, as the paint needs time to cure fully. Use mild soap and a soft cloth for cleaning, and park in shaded areas whenever possible to protect the paint from UV damage.